The growing diverging trend in Service Bureaus industry, means Service Bureaus do not just confined themselves within the hosting services of call centers, but expanding their reach to other areas including system integration services, niche customised mobile services and content provider services.

OASIS supports the increasing multimedia demands in the Service Bureau industry with our open standards based platform. This state-of-the-art system is fully capable of handling the high volume and complex multimedia call switching requirements found in our customer’s hosted call center operations and interactive multimedia (Video and Voice) deployments.  

The OASIS platform design ensues that virtually any system can be integrated via a variety of standard interfaces and protocols, ensuring existing infrastructure and systems can be utilised.
The system’s flexible service management and call control capabilities support the complex requirements of Service Bureaus providing a wealth of telephony and multimedia services. These include International Calling Cards, Mobile Prepaid Cards, 1900 Premium Rate, 1800 Toll-free, 1300 Local Rate and Payment (over the phone) services.