Features
- Rich Media Resources for Diversified Range of Services – A rich set of media resources including Voice, Conferencing, Fax, DTMF, Nuance Open Speech Recognition and Text-To-Speech (TTS) modules, the platform can readily support the roll-out of a diversified range of services.
- Service Development Choice – Our range of Application Programming Interfaces (API) allows the right tool for the job to be used. Choose between industry standard VoiceXML and/or our own powerful OASIS TSL scripting language to create complex media and call control applications and go beyond what VoiceXML provides.
- Intuitive and User Friendly Service Creation GUI – The OASIS VoiceXML Service Builder and TSL Service Creator are rapid service creation modules, that provides a set of drag and drop, easy to use capabilities to allow administrators in creating voice, speech and DTMF based services. Via this powerful service creation tool, developers are able to cut their application development time significantly.
- Integration Standards – Integration of IVR applications to external data sources and systems is achieved by utilising industry standard protocols. Access is available via IP (Sockets) HTTP/S, Web Services (SOAP/XML) and SQL based databases (Postgres and Oracle).
- Real-time Service Upgrade with No Downtime - Leveraging the flexibility of VoiceXML and TSL, OASIS IVR supports real-time service upgrades and deployments in a production environment with no downtime. Enabling service providers to achieve high service availability and exceeding defined service levels.
- Seamless Technology Modules – The OASIS IVR platform is a fully modular architecture. OASIS software modules can be distributed across many servers to increase availability and provide virtually limitless levels of scalability. New technologies can be added in modules allowing new features and capabilities to be added into exisiting OASIS infrastructure. OASIS has modules for VoiceXML, ISUP, CAMEL ,3GPP Video, ISDN, SIP and many others.
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