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Overview
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Benefits
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Features
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- Faster Development & Deployment – The OASIS IVR Platform complies 100% with VoiceXML 2.0 & 2.1 standards, supports TSL for high density mass calling and many open standard protocols and interfaces, including MRCP, HTTP/S and Web Services (SOAP/XML)*. Adopting open standards ensures that common experience and capabilities are utilised to create applications resulting in shorter development life-cycles.
- Multi-tenancy – The OASIS IVR platform supports multi-tenancy deployments, hence allowing all network and media resources to be flexibly grouped, optimized and allocated accordingly to each Application Service Providers (ASP) requirements. Delivering significant cost savings and high optimization via resource sharing capabilities.
- Network Agnostic – The OASIS IVR platform is built on the network agnostic OASIS Core Platform, supporting a full suite of IP & TDM network protocols including SIP, H.323, ISDN, CAS, ISUP, CAMEL (Intelligent Networks) to support deployment in Fixed and Mobile networks.
- Sophisticated Media Capabilities - Supporting a rich spread of sophisticated media capabilities such as Voice, Conferencing, Fax, Speech, Text-to-Speech and DTMF, allowing the deployment of rich, dynamic interactive multimedia applications and services. Our new OASIS7 IVR platform can support 3G video gateway services with appropriate OASIS modules to support IVVR services.
- High Availability and Scalability – Via the platform’s modular and distributed architecture, OASIS IVR provides load sharing and fail-over mechanisms designed for high availability and mission critical call switching operations.
- Modular Architecture – The OASIS IVR platform is a fully modular architecture. OASIS software modules can be distributed across many servers to increase availability and provide virtually limitless levels of scalability.
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